Comparing due-date-based performance measures for queuing models

Abstract

Queueing models provide a useful tool in designing  manufacturing systems amongst others. An extensive survey on the subject is given in a recent review paper of Buzacott and Shanthikumar(1992). However, these models neglected the due-dates of orders being processed. In this work, we describe a simple method for modelling such due-datebased
performance measures as tardiness or flow time. Next, we derive bounds and comparison properties of these measures.